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How to deliver what users want: A major utility’s web redesign story

Hounder has joined forces with Acquia to showcase the work we've achieved by transforming the Los Angeles Department of Water and Power website into a platform users love. Sign up and gain access to our on-demand webinar where we'll dig into all the juicy details.

Whether you’re leading a government digital project, managing a utility’s online presence, or scaling a self-service platform, this webinar is packed with practical takeaways you can apply to your own strategy.

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Meet the speakers

Check out the masterminds behind LADWP's major website redesign:

  • Joshua Northcott, CTO at Hounder
  • Alan Botwright, Director of Product and Solutions Marketing at Acquia
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A Look Inside the LADWP Project

Building a successful website starts with research and planning. That was the foundation of our work with LADWP as we set out to uncover what their users needed most. In this webinar, you will get an inside look at:

  • Proven strategies for designing UX and UI around the visitor journey.
  • Ways to use Acquia’s solutions to elevate the user experience.
  • How to know the right time to begin a redesign and the best approach to take.
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What you'll learn

Unlock access to our on-demand webinar where we'll cover:

  • How to plan and launch a large-scale, public-facing web redesign.
  • Strategies for creating accessible, user-friendly digital experiences.
  • How cross-functional teams worked together to deliver results.
  • What it takes to modernize legacy systems while managing complex stakeholder needs.

About Hounder

Hounder is a digital web design and marketing agency that’s worked with high-profile organizations such as LADWP and Loma Linda University. Our vast industry expertise allows us to offer specific digital solutions that help boost user engagement and achieve your specific goals.

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Los Angeles Department of Water and Power website

Read the full LADWP story

See for yourself how our team was able to help users experience 80% faster login and bill payment processes on the Los Angeles Department of Water and Power website.

The premier digital transformation company

Check out why we've been the chosen partner for the largest public sector municipalities.

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Certified Acquia Partners

Trusted implementation partners with one of the most powerful platforms in the government and enterprise web space.

Carahsoft Partners

Positioned to work efficiently within public-sector procurement channels, making collaboration seamless for government agencies.

Trusted by Other Government Organizations

We’ve helped large, complex agencies modernize their digital experiences at scale.

Award-Winning Design

Our work has earned recognition for both form and function, blending user-centered design with scalable and accessible interfaces.

Full-Stack Dev + Marketing, In One

We bring developers, designers, and digital strategists together under one roof, offering unified support from backend systems to frontend campaigns.

Results-Driven Content Marketing

Our marketers help you leverage SEO to target and optimize for the right keywords your audience is searching for.